Fluke Networks introduces additional LinkWare Live capabilities that help contractors, cable installers and project managers in the USA and now 32 European countries and Canada track and manage their testers. LinkWare Live, the industry’s fastest-growing cloud-based cable certification project management service, provides project managers with the real-time asset and project management visibility they need to more efficiently complete projects on time and on budget, resulting in more satisfied customers and more revenue.
The LinkWare Live platform, announced by Fluke Networks late in 2014, is a cloud-based service that works with Fluke Networks Versiv testers, including DSX-5000 CableAnalyzer™, OptiFiber™ Pro and CertiFiber™ Pro certification testers. To date, more than one million test results have been uploaded to the LinkWare Live platform by Fluke Networks customers. LinkWare Live allows users to upload, manage and analyze complex certification test results from anywhere. The service’s new device management capability makes it easy for project managers to keep track of their testers and to confirm the status of device software and calibration from a single cloud-based screen. As a result, project managers, cable installers and contractors can improve on-time project completion and efficiency.
“Device tracking and management is a significant issue for many of our customers. More than half of the customers we contacted reported project delays resulting from tester management issues,” said Jason Wilbur, Vice President & General Manager of Fluke Networks. “More than a third of contractors have experienced project delays or have been required to re-test because units were out of calibration. Furthermore, over 40% of the customers we contacted had to delay projects because testers were misplaced, lost or stolen. This compromises project timelines and puts contractors’ relationships with customers and partners at risk.”
The new LinkWare Live easy-to-use device tracking and management capability is based on Google Wi-Fi location services. In addition to tracking device locations, LinkWare Live helps contractors plan to have testers updated and calibrated as required, making sure everything is ready to go for each project. The device tracking and management capability is now available in most European countries, the US, and Canada*, with additional countries to be released in the coming weeks and months.
To ensure results are accepted by customers and manufacturers, testers must be in calibration and running the latest test limits. LinkWare Live alerts can prevent costly delays and retesting by reminding contractors when testers need to be brought up-to-date.
“Our service center regularly fields frantic calls from customers who failed to notice their calibration period was about to expire on their testers. They call to request expedited service or updates for their devices to use for projects on deadline,” observes Adrian Young, Product Marketing Engineer. “The worst calls are from contractors who have had their test results rejected because the testers were past their calibration date, requiring them to retest part or all of the job. LinkWare Live’s notification feature will help contractors avoid these scenarios.”
“The biggest value of LinkWare Live is that test parameters can be set up in one central point and transmitted via the cloud by both technicians and administrative staff,” stated CJ Santeford, Operations Manager of PowerCom. “We’ve eliminated the drives to and from the office specific to test reporting which has resulted in more accurate reporting and faster project close-out.”
For more information about LinkWare Live’s capabilities or to sign up for a free trial, please visit: www.flukenetworks.com/linkwarelive
|LinkwareLive | www.flukenetworks.com
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